Location11 Ltd (trading as Location11 Supported Living)
Last Updated: (11/12/2025)
Location11 Supported Living (“we”, “our”, “us”) is committed to protecting your privacy and handling your data in a safe, secure and transparent way. This policy explains how we collect, use, store and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following information:
a) Information You Provide to Us
Name
Contact details (address, email, phone number)
Property details (for “Submit a Property”)
Young person referral information (only what is necessary and appropriate)
Emergency contact details
Any information provided through our contact forms
b) Technical Data
IP address
Browser type
Device type
Cookies and analytics data (if enabled)
2. How We Use Your Information
We use your information to:
Process property submissions
Assess young person referrals
Communicate with you
Provide supported living services
Maintain our internal records
Comply with legal and safeguarding obligations
We do not sell personal data.
3. Lawful Basis for Processing
We process data under one or more of the following:
Consent
Contractual necessity
Legal obligation
Vital interests (e.g., safeguarding)
Legitimate interests (e.g., business administration)
4. How We Store and Protect Your Data
Your data is stored securely using encrypted systems.
We take appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your information.
5. Data Sharing
We may share data with:
Local authorities
Registered providers
Safeguarding agencies
Emergency services
Professional partners essential to delivering supported living services
Data is only shared when necessary and lawful.
6. Data Retention
We only keep your information for as long as necessary to fulfil the purpose it was collected for, or to meet legal requirements.
7. Your Rights
You have the right to:
Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
To exercise your rights:
Email: info@location11.co.uk
8. Cookies
If cookies or analytics are used, they help improve user experience. You can disable cookies in your browser settings.
9. Contact Us
For anything related to this policy:
info@location11.co.uk
98 Wynn Rd, Wolverhampton, WV4 4AN